河冶科技股份有限公司-

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Satisfactory survey

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A Quality：

Chemical composition	Satisfaction	Commonly	Discontentment
Working property	Satisfaction	Commonly	Discontentment
Heat treatment performance	Satisfaction	Commonly	Discontentment
Identity of work life or property	Satisfaction	Commonly	Discontentment
Inner structure	Satisfaction	Commonly	Discontentment
Surface quality	Satisfaction	Commonly	Discontentment
Appearance and size	Satisfaction	Commonly	Discontentment
Packing and protecting	Satisfaction	Commonly	Discontentment

B Hand over：

How large part of this order being offered	Satisfaction	Commonly	Discontentment
Delivery ability for urgent order	Satisfaction	Commonly	Discontentment
Being in time or not to deliver and transport	Satisfaction	Commonly	Discontentment

C Delivery：

How the users’ demand for variety being met	Satisfaction	Commonly	Discontentment
Product developing ability	Satisfaction	Commonly	Discontentment

D Service：

Understanding or not the customers’demand	Satisfaction	Commonly	Discontentment
How fast the feeding-back of order’s confirmation	Satisfaction	Commonly	Discontentment
Mutual understanding being easy or not	Satisfaction	Commonly	Discontentment
Concerned bill and note, quality report	Satisfaction	Commonly	Discontentment
Technical support	Satisfaction	Commonly	Discontentment
Response for compliant being or not delivered in time	Satisfaction	Commonly	Discontentment

E Date of delivery：

Delivery date arrangement for contract	Satisfaction	Commonly	Discontentment
Ratio of delivery in time	Satisfaction	Commonly	Discontentment

D Price：

Performance/price ratio	Satisfaction	Commonly	Discontentment
Absolute price	Satisfaction	Commonly	Discontentment

Actual opinion and suggestion: satisfied, no comment, not satisfacited：